Customer Reviews of the Lively Medical Alert System

We know that you expect the best for 24/7 medical alert response to stay safer. Well, we’re proud to boast stellar customer service and top-rated product performance that has garnered exceptional Lively customer praise. Read on to learn what our customers say about the feeling of confidence and peace of mind we deliver. At Lively, our promise is more than just words – it’s our action that enables you and your loved ones to live well.

5 out of 5 stars
By Bill
“Lively is much more useful to me than those other (alert) products.”

5 out of 5 stars
By Leslie
“Lively saved my mother’s life. A week ago, I noticed via the Lively app that there was no activity (at my mother’s house) after 9am. I called her and her oxygen sat level had dropped considerably. I got someone to immediately come to the house...My husband and I are so grateful that I purchased the system.”

By Phyllis
“(Lively) is allowing me to stay living at home for as long as I can…”

By Jonelle
“(My mom) is really delighted with Lively. Her main fear is to have a fall or a stroke and have no one come to her aid until several days had passed. When I proposed Lively she was really pleased. Most of her friends were shocked that I would suggest she needed some type of alarm. But Mom doesn't care what they think...the watch helps her to feel more confident, and more connected to me and my brother. And of course she receives a lot of attention about the watch. Her friends think it is a new Apple watch, which is such status for her at her age! Mom loves the ease of viewing the digital clock, including the date and day of the week. This immediate information relieves the frustration of not entirely remembering what day we are in, or where her desk calendar is hiding. She glances at her stylish watch and feels in control of her day.”

5 out of 5 stars
By Alex
“My mother-in-law lives thousands of miles from us. I love that Lively can keep us more connected to her!”

By Phil
“Lively is an exceedingly convenient way of making sure your parents are doing okay and if something happens, you know to do something about it.”

4.5 out of 5 stars
By A Kugler
"We’ve been looking for something like this for about two years! My daughter spotted it on a local TV station and as soon as I read about it, I knew it was what I was looking for. We continue to recommend Lively to anyone who might have the need!”

4 out of 5 stars
By R Barlow
“I think the whole concept is great. My mother is living on her own on the opposite end of the country. A health care person comes in for just a few hours on most days, so I check my Lively iPhone app several times a day to make sure things are normal. She was initially skeptical about the watch and we even considered sending it back. However, she started wearing it and likes it! Maybe it’s the big numbers on the digital display. The step counter is a great feature for me to know that she is active...”

5 out of 5 stars
By S Staveth
“My Mom beat my step count today! First day with her watch and she’s already bragging to me! She’s a happy camper. Many thanks for helping us keep her safe!”

4.5 out of 5 stars

“Top rated medical alert system! We recommend Lively to anyone who is looking for 1) a stylish, non-pendant medical alert system 2) a medical alert solution that doesn’t require a phone line or in-home internet 3) anyone looking for non-invasive activity monitoring in the home. We also like the low monthly cost of Lively that is very comparable to other medical alert systems." -- The Senior List,

5 out of 5 stars

“Lively is the latest in the medical alert dept and they have done it with style. (It’s) the new way to stay safer from emergencies… “

By T Rivello
“The unit arrived yesterday evening and I finally got around to activating it tonight. I literally just got done going through the activation process. Very well done! The site is extremely user friendly and well laid out. The test call went very smoothly.”

4 out of 5 stars
By D Jones
“My 91 year old mother lives alone in a State far from other family members, is very independent, and won't agree to overt monitoring from video cameras, expensive security systems, and Elder Caregivers continually entering her home. In other words, she wants to be left alone and feels she can cope perfectly well. Of course, this worries her kids, nephews, and grand-kids to no end. Understand, she doesn't have a computer and still receives TV from an outdoor antenna. Yes, she does have a phone and we call her several times a week...something she feels is totally unnecessary. She's part of Greatest Generation -- a self-made business woman, WW2 veteran, independent, and unafraid. This (Lively) system performs exactly as described… It does exactly what it intends…”

5 out of 5 stars
By Mary
Awesome product for independent seniors with concerned children
“I purchased this product for my 96 year old Dad and 88 year old Mom who still live independently in the three story home that we all grew up in and which they refuse to leave. My siblings and I all live far away and this product has relieved much of our anxiety between phone calls as my parents do not have internet service… Also, my children are super excited that they can easily send pictures and notes about themselves and their families. My parents love receiving the LivelyGram ( by snail mail) with notes and pictures from their grandchildren and their great grandchildren! The product itself was easy to set up and the support staff is awesome and are receptive to suggestions from their product users The price is very reasonable for the service… Great product for independent seniors!”

5 out of 5 stars
By Cristi
Lively keeps our family connected my Grandmother
“Sometimes there are products that I wish I had thought of first. Lively is one of those. We needed a solution that could monitor some basic functions for my grandmother, who is in her eighties, and give my mother a little freedom from the role of nagger (did you take your meds, etc). My grandmother does not have internet in the house and we didn't want the added expense of something that she would never use. She was also worried at first about the devices being in the house (she said the dog didn't like it) but once installed she hasn't thought about (Lively) again. One of the unexpected added benefits of the product is the LivelyGram - a monthly card with pictures and messages from those in the family that aren't so close. It made me happy to hear how much she loved hearing from us. The web page makes the Lively Gram an easy way to stay in touch.”

5 out of 5 stars
By Ohkneebeeon
Great for elderly folks that still want to live on their own.
“My grandmother is super appreciative and loves this system. This allows her to continue to live independently while everyone else feels like they know that she's doing ok.”